When you purchase a Truely data plan, you will have the option to add a data plan to an existing eSIM or to receive a new eSIM. Below is a detailed guide on navigating the purchasing process.
During the checkout process, you will be directed to the Select your eSIM menu with two options:
- Add plan to existing eSIM
- Get new eSIM
Choose Add plan to existing eSIM if you want the new data plan added to a current eSIM. You will see a dropdown list of your existing eSIM ICCIDs. Select the specific eSIM ICCID to which you want the new data plan added.
This option allows you to consolidate data plans under a single eSIM, maintaining simplicity and convenience.
Contact us
If you have any questions or need further assistance, our customer support team is always here to help at [email protected]. Feel free to reach out to us via email at [email protected] or via WhatsApp.
Thank you for choosing Truely. We are committed to providing the best possible service and ensuring your travel connectivity needs are met efficiently.