After purchasing an eSIM from Truely, you’ll receive an email from us containing the QR and activation code.
Here are some examples of the information you’ll receive:
- Manual installation: LPA:1$consumer.rsp.global$TN202208041925403C82331C
- SM-DP+ address: consumer.rsp.global
- Activation code: TN202208041926403C82331C
Manually installing eSIMs on iOS devices
Before getting started, make sure that you have:
- An eSIM-compatible device (iPhone XS, iPhone XS Max, iPhone XR, or later)
- An eSIM provider’s QR/activation code and other installation details.
- Wi-Fi network
Method 1: QR code
- Open the Camera app.
- Scan the QR Code provided by Truely.
- Tap the Cellular Plan Detected notification as it appears.
- Click on Continue at the bottom of the screen.
- Tap Add Cellular Plan. If a confirmation code is requested, enter the activation code sent to your email.
Method 2: Activation code
- Go to your device settings.
- Tap Cellular or Mobile Data.
- Tap Add Cellular Plan.
- Select Enter Details Manually at the bottom of the screen.
- Type in all required information. These will also be included in the email we’ll send you.
Manually installing eSIMs on Android devices
Before getting started, make sure that you have:
- An eSIM-compatible device (Check compatibility here.)
- An eSIM provider’s QR/activation code and other installation details.
- Wi-Fi network
Method 1: QR code
- Go to your device settings.
- Click Network & Internet.
- Select Add or the + icon in the Mobile Network tab.
- When you see a Don’t have a SIM card? pop-up, click on Next.
- Select Scan Carrier QR Code and scan the QR code provided by Truely.
- If a confirmation code is requested, enter the activation code sent to your email.
- Go to Mobile Network (also under Network & Internet) and turn on or select your eSIM.
- Enable Mobile Data and Data Roaming.
- Make sure that your physical SIM card is turned off to ensure that you won’t get charged roaming fees when overseas.
Method 2: Activation code
- Go to your device settings.
- Click Network & Internet.
- Select Add or the + icon in the Mobile Network tab.
- When you see a Don’t have a SIM card? pop-up, click on Next.
- Select Scan Carrier QR Code and click on Enter Code Instead.
- Paste the SM-DP+Address and activation code provided by Truely.
- Go to Mobile Network (also under Network & Internet) and turn on or select your eSIM.
- Enable Mobile Data and Data Roaming.
- Make sure that your physical SIM card is turned off to ensure that you won’t get charged roaming fees when overseas.