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Manually installing a Truely eSIM on your device
Manually installing a Truely eSIM on your device
Updated over 4 months ago

After purchasing an eSIM from Truely, you’ll receive an email from us containing the QR and activation code.

Here are some examples of the information you’ll receive:

  • Manual installation: LPA:1$consumer.rsp.global$TN202208041925403C82331C

  • SM-DP+ address: consumer.rsp.global

  • Activation code: TN202208041926403C82331C

Manually installing eSIMs on iOS devices

Before getting started, make sure that you have:

  • An eSIM-compatible device (iPhone XS, iPhone XS Max, iPhone XR, or later)

  • An eSIM provider’s QR/activation code and other installation details.

  • Wi-Fi network

Method 1: QR code

  1. Open the Camera app.

  2. Scan the QR Code provided by Truely.

  3. Tap the Cellular Plan Detected notification as it appears.

  4. Click on Continue at the bottom of the screen.

  5. Tap Add Cellular Plan. If a confirmation code is requested, enter the activation code sent to your email.

Method 2: Activation code

  1. Go to your device settings.

  2. Tap Cellular or Mobile Data.

  3. Tap Add Cellular Plan.

  4. Select Enter Details Manually at the bottom of the screen.

  5. Type in all required information. These will also be included in the email we’ll send you.

Manually installing eSIMs on Android devices

Before getting started, make sure that you have:

  • An eSIM-compatible device (Check compatibility here.)

  • An eSIM provider’s QR/activation code and other installation details.

  • Wi-Fi network

Method 1: QR code

  1. Go to your device settings.

  2. Click Network & Internet.

  3. Select Add or the + icon in the Mobile Network tab.

  4. When you see a Don’t have a SIM card? pop-up, click on Next.

  5. Select Scan Carrier QR Code and scan the QR code provided by Truely.

    • If a confirmation code is requested, enter the activation code sent to your email.

  6. Go to Mobile Network (also under Network & Internet) and turn on or select your eSIM.

  7. Enable Mobile Data and Data Roaming.

    • Make sure that your physical SIM card is turned off to ensure that you won’t get charged roaming fees when overseas.

Method 2: Activation code

  1. Go to your device settings.

  2. Click Network & Internet.

  3. Select Add or the + icon in the Mobile Network tab.

  4. When you see a Don’t have a SIM card? pop-up, click on Next.

  5. Select Scan Carrier QR Code and click on Enter Code Instead.

  6. Paste the SM-DP+Address and activation code provided by Truely.

  7. Go to Mobile Network (also under Network & Internet) and turn on or select your eSIM.

  8. Enable Mobile Data and Data Roaming.

    • Make sure that your physical SIM card is turned off to ensure that you won’t get charged roaming fees when overseas.

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